Privacy Policy for Pinnacle Platform

General information
In accordance with the stated privacy terms, the privacy on this website and mobile application, including the materials and services available on or through it, is regulated by 'the website and mobile application', 'the Pinnacle Platform, or 'Pinnacle Capital'. When you use our web site services, you trust us with your information. This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it. When you share information with us, we can make our services even better for you. For instance, we can show you more relevant search results and ads, help you connect with people or to make sharing with others quicker and easier. As you use our services, we want you to be clear how we’re using information and the ways in which you can protect your privacy. This is important; we hope you will take time to read it carefully. Remember, you can find controls to manage your information and protect your privacy and security. We’ve tried to keep it as simple as possible.
By starting to use this site, you agree to abide by the mentioned privacy terms and conditions (“Privacy Policy”). Users can contact our Privacy team through (“Privacy Policy”). Pinnacle Capital reserves the right to modify or change theseterms and conditions for the Privacy Policy at any time it deems appropriate.. Therefore, it is advised to regularly review the policy to get the latest information. Users are advised to periodically review the Privacy Policy to stay informed about the latest updates and changes. Privacy Policy
Right to access, correct and delete data and to object to data processing
Our customers have the right to access, correct and delete personal data relating to them, and to object to the processing of such data, by addressing a written request, at any time. The Company makes every effort to put in place suitable precautions to safeguard the security and privacy of personal data, and to prevent it from being altered, corrupted, destroyed or accessed by unauthorized third parties. However, the Company does not control each and every risk related to the use of the Internet, and therefore warns the Site users of the potential risks involved in the functioning and use of the Internet. The Site may include links to other web sites or other internet sources. As the Company cannot control these web sites and external sources, the Company cannot be held responsible for the provision or display of these web sites and external sources, and may not be held liable for the content, advertising, products, services or any other material available on or from these web sites or external sources.
You can view or edit your personal data online for many of our services. You can also make choices about our collection and use of your data. How you can access or control your personal data will depend on which services you use. You can choose whether you wish to receive promotional communications from our web site by email, SMS, physical mail, and telephone. If you receive promotional email or SMS messages from us and would like to opt out, you can do so by following the directions in that message. You can also make choices about the receipt of promotional email, telephone calls, and postal mail by visiting and signing into Company Promotional Communications Manager, which allows you to update contact information, manage contact preferences, opt out of email subscriptions, and choose whether to share your contact information with our partners. These choices do not apply to mandatory service communications that are part of certain web site services.
Data Protection
Data protection is of utmost priority for Pinnacle Capital. The data protection policy covers the types of information the Pinnacle Platform collects from our website and mobile application users, the company's actions regarding this information, and how to access the information available through the Pinnacle Platform.
Users should regularly review the data protection policy, as it may change from time to time.
Information We Collect
Our store collects data to operate effectively and provide you the best experiences with our services. You provide some of this data directly, such as when you create a personal account. We get some of it by recording how you interact with our services by, for example, using technologies like cookies, and receiving error reports or usage data from software running on your device. We also obtain data from third parties (including other companies). For example, we supplement the data we collect by purchasing demographic data from other companies. We also use services from other companies to help us determine a location based on your IP address in order to customize certain services to your location. The data we collect depends on the services and features you use.
The user fully consents to Pinnacle Capital when storing data in their profile and authorizes the company to use that data and provide it to the listed funds in which the user invests, and to payment service providers for the listed funds or for the purpose of paying amounts due to users from their investments. This data includes, but is not limited to:
In some cases, users will be required to provide necessary data for providing services and information. This includes logging in and providing us with user information such as name, job title, email address, etc.
  • - First and last name, email address, phone number, permanent address (including city, postal code, and country), personal identification number, gender, date of birth, nationality, investment amount, bank account number (IBAN), and other banking information (BIC).
  • - Using your personal data to inform you of any changes in your account or on the Pinnacle Platform.
  • - Customer surveys and evaluations of products and services.
  • - KYC (Know Your Customer) and AML (Anti-Money Laundering) assessments.
  • - To prevent crimes and assist in their detection, investigation, and prosecution.
  • - Any other data related to the user's relationship with the Pinnacle Platform, including management, accounting, billing, auditing, and other legal purposes.
When the user provides their information to Pinnacle Capital, that information is used to provide products and services, and sometimes personal information is shared with companies affiliated with Pinnacle Capital for the purpose of communicating with the user.
How We Use Your Information
Our web site uses the data we collect for three basic purposes: to operate our business and provide (including improving and personalizing) the services we offer, to send communications, including promotional communications, and to display advertising. In carrying out these purposes, we combine data we collect through the various web site services you use to give you a more seamless, consistent and personalized experience. However, to enhance privacy, we have built in technological and procedural safeguards designed to prevent certain data combinations. For example, we store data we collect from you when you are unauthenticated (not signed in) separately from any account information that directly identifies you, such as your name, email address or phone number.
In cases of not unsubscribing, the company may also use your personal data to keep you informed about the Pinnacle Platforms services and related products. It should be noted that the information collected is not for the purpose of identifying individuals but is used for statistical purposes and to improve the attractiveness, content, and functionality of our site (Pinnacle Capital) according to all regulations and laws related to data protection.
All information on the Pinnacle Platform is confidential and will not be disclosed or dealt with by any third party or by persons receiving instructions from Pinnacle Capital except with explicit consent from the user, including service providers receiving instructions from the company.
We use the personal data we collect to provide the services and information requested by users. We may use personal data to improve and develop our platform and customize it according to users' needs. We may use personal data for marketing purposes, such as sending promotional emails or special offers, based on prior consent from the user. We may use personal data for statistical and analytical purposes to understand users' use of the platform and improve it. We may use personal data to comply with applicable laws and regulations and to protect our legal rights and interests.
Personal information includes all data we hold or collect about you, whether related to your personal details, transactions, financial information, or interactions, whether direct or indirect (via cookies or similar means). This also includes data we obtain from third parties, as well as information collected when you use our site.
When you visit the Pinnacle Platform, your Internet Protocol (IP) address, the date and time of the visit, and the URL of the site you were referred from to the platform are recorded. Most websites and mobile applications place a small file called 'cookies' on the visitor's hard drive (browser) upon visiting. Cookies are text files containing information that allows the site that deposited them to retrieve them when needed during the user's next visit to the site.
Sharing Your Information
We do not sell or trade personal data to third parties without explicit consent from users.
We may share your personal data with your consent or as necessary to complete any transaction or provide any service you have requested or authorized. For example, we share your content with third parties when you tell us to do so. When you provide payment data to make a purchase, we will share payment data with banks and other entities that process payment transactions or provide other financial services, and for fraud prevention and credit risk reduction. In addition, we share personal data among our controlled affiliates and subsidiaries. We also share personal data with vendors or agents working on our behalf for the purposes described in this statement. For example, companies we've hired to provide customer service support or assist in protecting and securing our systems and services may need access to personal data in order to provide those functions. In such cases, these companies must abide by our data privacy and security requirements and are not allowed to use personal data they receive from us for any other purpose. We may also disclose personal data as part of a corporate transaction such as a merger or sale of assets.
We may share personal data with service providers working with the company in accordance with laws and regulations.
We may share personal data with approved third parties in accordance with applicable laws and regulations, such as judicial, administrative, or regulatory bodies.
Cookies
Cookies are used by Pinnacle Capital for various purposes, including:
  • - Improving the site usage experience and customizing products and services according to the company's and customers' needs.
  • - Collecting statistics about site use by anonymous users to understand how visitors use the site and improve its structure and content. user identity cannot be personally identified through this information, and users can choose not to use cookies.
  • - Remembering the username and password.
  • - preventing the same user from voting multiple times in voting cases.
  • - Detecting returning users through cookies to enhance their experience, with the site reserving the right to modify or add information in cookies on each visit.
Users bear full responsibility for the accuracy and correctness of the data they send through the Pinnacle Platform.
Security
Pinnacle Capital provides all necessary technical and organizational security precautions and measures to protect the available information from manipulation, assault, loss, damage, or unauthorized access by unauthorized persons. Security measures are continuously reviewed and updated to keep up with the latest technologies.
In case of failure to access the account after four incorrect attempts, the account on the Pinnacle Platform will be locked to reduce the risk of account breaches, and the account will remain locked for 60 minutes, then automatically reopened.
The Pinnacle Platform uses advanced encryption technologies to secure transactions and sensitive information.
Financial transactions are conducted through trusted and certified payment gateways and with advanced security means using public and private keys, where the public key is used to encrypt information and the user can use the private key to decrypt it, after which the user can start conducting secure transactions that ensure the integrity and privacy of messages.
Complaint Mechanism
If you have any concerns or complaints regarding our privacy practices or the handling of your personal data, Pinnacle Capital provides a structured complaint mechanism to address your issues:
      Contact Us: Users can contact our Customer Support team through the following channels: